Payments & Billing

Who operates Enishio

Enishio is a product of SHAOULA LLC. SHAOULA LLC is the operator of this service and the entity responsible for the practices described in this policy.

SHAOULA LLC, 1209 Mountain Rd PL NE, STE N, Albuquerque, NM 87110, United States.

Nothing is for sale yet

Enishio currently has no payments, no subscriptions, and no virtual currency. Everything in the preview is free. This page describes how we intend billing to work later, and it will become binding only once those features actually ship.

Payments go through app-store billing

Enishio is distributed through mobile app stores, so we follow each store's payments policy. When paid features launch, every in-app purchase of digital goods — coins, subscriptions, or premium unlocks — is processed through the store's own billing system, not by us.

That means the store handles the transaction: it shows the price and any tax, takes the payment, and sends the receipt. Neither Enishio nor SHAOULA LLC ever sees or stores your card or bank details.

What store billing covers

Store rules require their billing systems for digital goods and services used inside the app — which is everything we plan to sell. Physical goods or real-world services, if we ever offer them, fall outside store billing and would use a separate, clearly-labeled payment method, where store policy allows it.

Virtual currency (coins)

If we introduce coins or a similar in-app currency, they'll be a closed-loop currency: bought through app-store billing, spendable only inside Enishio, not redeemable for cash, and not transferable between users. We'll clearly show pricing and what each purchase includes before you buy.

Subscriptions and cancellation

Any subscription or membership will show its full terms — price, billing period, and renewal — before you pay, and will require your clear consent. You'll manage and cancel it through your app-store subscription settings, and canceling will be as easy as subscribing, with reminders before renewals. We're building to California's automatic-renewal standard for all US users, whichever state you're in.

Taxes

For purchases made through an app store, the store acts as the marketplace facilitator in most US states — it calculates, collects, and remits the applicable sales tax on the purchase. The tax you're charged is shown by the store at checkout.

Refunds

Purchases made through an app store are refunded through that store's own refund process, under its refund policies — so refund requests go to the store, not to us. We'll point you to the right place to request one when purchases exist.

Payments to writers

If and when writers can earn from their work, paying real money out to writers is a regulated activity that's separate from in-app purchases. We'll handle it through a licensed payments partner rather than moving funds ourselves, and we'll publish clear earnings and payout terms before that feature launches.

Earning will be for adults only. Writing, publishing, and every creative feature on Enishio are open from 13 up, but turning on earning will require you to be 18 or older — confirmed when you first open it, and checked again against the identity and tax details on your payout.

Money will only ever go to the writer who earned it. The name on the Enishio account, on the tax details, and on the receiving account will have to match, so we won't be able to pay a parent, a friend, or any other third party on a writer's behalf.

Before a writer turns earning on

Earning won't be automatic — a writer will have to turn it on, which means being 18 or older and accepting the creator terms. Most people never will, and that's fine. Here's exactly what that means, because the answer differs depending on who is doing the selling.

Advertising keeps running and stays ours. We sell ads to advertisers, and we never tell a reader that their money reaches a particular writer — so where a writer hasn't turned earning on, no share arises and that ad revenue is ours. If they turn it on later, sharing starts from that date and doesn't reach backwards in either direction.

A reader subscription works the other way, because it's sold as access. A story whose writer hasn't turned earning on isn't inside the subscription at all: it's free for everyone, subscriber or not, and it earns subscription money for nobody — including us. Subscription revenue is split only among the stories actually inside it. Charging readers for access to someone's work and keeping their share would be taking money for writing we're not paying for.

What the writer offers simply doesn't exist. We won't lock a chapter, and no tip or donation can be sent or received, unless that writer has turned earning on. We're not going to sell access to someone's work on their behalf, or take money in their name that we can't pay them. Their chapters stay free to read and no tip button appears.

Nothing else changes. A writer who hasn't turned earning on is published, read, discovered, recommended and eligible to be featured on exactly the same footing as one who has. We won't weight what gets seen by whether someone monetizes.

Reaching an audience first

Locking chapters and sharing ad revenue will require a story or a writer to reach an audience first. There are two reasons: an earning account carries identity, tax and payout obligations that aren't worth setting up for a few cents, and a paywall put up too early spoils the reading for everyone.

Tips and donations will never have an audience requirement, at any size. We take 0% of a gift, so there's nothing for us to protect by restricting one.

Whatever the requirement is at the time, it can never go above 1,000 followers or 25,000 monthly reads for the ad share, or 2,500 followers or 50,000 monthly reads for locking — whichever a writer reaches first. Those are hard ceilings, not targets; the real numbers are expected to be lower and may be zero.

And once a writer qualifies, they stay qualified. If we raise a requirement later, it only applies to people who haven't qualified yet — nobody loses something they already had because the platform grew around them.

Only you decide if a chapter is locked

We won't lock, paywall, time-gate, or put an ad in front of any part of your story on our own initiative — not while it's running, not when it's finished, and not whether or not you've turned earning on. Reaching the threshold makes locking available to you; it never makes it happen to you.

Tips go to the writer, not to us

When a reader tips or gifts a writer, Enishio takes nothing — 0%. A gift given to a person isn't platform revenue and we won't treat it as ours.

What we can't waive is the app store's cut, which comes out before anything reaches us, and the payment processor's fee. Those come out of the gift rather than out of Enishio, so we neither profit from a tip nor quietly subsidise one. We'll always show that arithmetic rather than let a writer discover it from a statement.

Supporting a community leader

Founders and moderators will be able to receive donations too, on the same terms — Enishio takes 0%. Running a good community is real work, and a member who wants to back the person doing it should be able to.

A donation goes to a person, never to a community. There's no community wallet, so nothing has to be argued over if a community changes hands or closes. And a donation buys nothing inside the community: no role, no exemption from the rules, no protection from moderation, and no status that a member who gives nothing couldn't also earn. A leader who moderates differently because someone donated loses the community.

How Enishio earns from writers instead

Rather than taking a share of gifts, we plan to sell writers an optional subscription to tools — readership insight, advanced writing features, higher limits. That revenue is ours in full, because it's a product we sell rather than a cut of anyone's work.

It buys tools and nothing else. Subscribing will never move a story up in search, discovery or recommendations; never change any revenue-share percentage; and never be required in order to publish, be read, earn, or be paid. Writers who don't subscribe are discovered and paid on exactly the same footing as writers who do.

And anything that's free stays free for the people already using it. We won't move a capability behind the subscription for a writer who already had it.

If a purchase is refunded after a writer was paid

A writer's share of a purchase will be provisional until the window in which that purchase can be refunded has closed. If a refund or chargeback comes through after the share was credited, we'll reverse it and show the reversal against the original transaction on the writer's next statement.

A reversal will never be a debt owed to us. If the money hasn't been paid out yet we'll deduct it from the balance; if it has, we'll set it off against future earnings only. We won't ask for it back, we won't hold a negative balance over a writer before they can earn again, and we won't refer it for collection. If a writer never earns again, we carry it.

Earnings that are never withdrawn

An earned balance won't expire, and we won't charge inactivity fees or cancel it. We also won't ever book money a writer didn't withdraw as our own revenue.

If we can't reach a writer to pay them, unclaimed property law eventually requires us to hand the balance to the relevant state rather than keep it. If that happens we'll tell the writer which state received it and how to claim it.

There will be a minimum payout amount, so tiny transfers don't cost more than they're worth. It won't apply when a writer closes their account — at that point the whole balance is paid regardless.